CHASING THE RIGHT SOLUTION

Information technology services and solutions. Our professional service, attention to detail, and customized solutions will allow you to focus on growing your business without having to worry about the technology that supports it.

For an easily budgeted, small, fixed monthly fee — a mere fraction of the cost of hiring a technician — we’ll take away the worry, frustration and considerable cost of managing your IT environment. Our managed IT services solution keeps watch over your systems 24/7, and we step in the moment we discover anything amiss. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big … and expensive!

Located in the U.S. and staffed by knowledgeable and well-trained IT customer-care specialists, our IT Service Desk is ready and available to quickly address your needs. Whether it’s a device, a software issue, or a problem with your network, our team will stick with you until a solution is found. From the moment your call is answered, you’ll know you’ve got the right person on the line and that you’re our top priority.

So go ahead… put your frustrations on hold… and bring your technical problems to us!

ADVISORY

  • Strategic Planning and Implementation
  • Organizational/Program Evaluation
  • Healthcare Consulting
  • Marketing and Business Consulting
  • Acquisition and Strategy Consulting

ENTERPRISE

  • Program/Project Management/EVM
  • Business Process Improvement
  • Workforce Development
  • Knowledge Management
  • Medical Records Abstraction
  • Studies and Analyses
  • Enterprise Architecture
  • Requirements Analysis and Management
  • Independent Verification and Validation
  • Quality Assurance
  • Metrics Development and Management

TECHNOLOGY

You’re on a deadline and a client is getting antsy, or you’re putting the finishing touches on a sales presentation. Suddenly, a vital piece of technology goes haywire. What do you do? Call the software maker? The hardware manufacturer? Do you try Google for an answer?

Let us protect your valuable data!

Backs Up Data Every 15 Minutes, Every Day

Not even the most conscientious users save their work as consistently and thoroughly as our business continuity solution.

Gets You Back to Business — Fast!

Servers crash, networks fail … it’s going to happen. But with our virtual server engaged and deployed, we’ll have your systems up and running again in mere minutes.

Complies with Laws and Government Regulations

Violating government rules for protecting sensitive records at the federal level (such as HIPAA or Sarbanes-Oxley) as well as state or local jurisdictions can bring severe consequences. Our business continuity solution goes a long way toward helping you maintain compliance.

Recovers Vital Email

Everyone’s done it — deleted or lost an email containing critical information. Take advantage of our email recovery feature for Microsoft Exchange Servers and recover that important message from days or even months ago.

Provides Remote Monitoring and Management (RMM)

It’s true; an ounce of prevention is worth a pound of cure. RMM service is included with our business continuity solution so small issues don’t become big problems.

Keeps Data Safe When Major Disaster Strikes

Fire, flood, earthquake … devastating damage to your physical location is always possible. But if the worst happens, our remote SAS70 Type II and HIPAA-compliant data centers will have your data and records safely housed so you can resume operations.

TOTAL SOLUTION

Unified Communications

 Business Phone Plans

There are multiple plans available for our Premier platform, all of them scale-able and flexible. See which one fits your organization’s needs.

 VoIP Phones & Routers

Check out the business VoIP phones we currently support, their features, and see what’s right for your needs.

 

Call Recording

Record important calls anytime, and reference the recordings conveniently from an online archive.

 

Call Center

Build a comprehensive, feature-rich contact center—with no hardware, software or up-front capital costs. Equipped with advanced ACD, IP PBX, Auto Attendant and Announcement capabilities, Contact Center is 100% scalable.

 

Visual Voicemail

Read your voicemail messages with ease when Visual Voicemail transcribes them to text and forwards the emails directly to your inbox.

 

Video Conferencing

Personal on-demand virtual meeting space. Communication directly from your boardroom, desktop, laptop or mobile device – anytime.

 

Web

Why travel? Start connecting anytime with team members across multiple time zones. Host online meetings, targeted webinars and training events with just the click of a button.

Audio

Fully hosted audio conferencing comes complete with a unique dial-in number and passcode authorization, unlimited moderators and full reporting. Start simplifying group communications today.

Mobile

Leverage pre-existing, or BYOD (Bring Your Own Device) smartphones and tablets to create the unified communications network of the future. Maintain one identity for voice, video, and instant messaging and presence.

 

Quality of Service

Network Services

Protect your voice and data communications with the highest industry standards. See how we can help with your enterprises’ security policies.

 

WAN

SmartWAN, our private SD-WAN service from TNS Business, offers a reliable and scalable solution, to manage your network in a way that optimizes service quality (Voice QOS), without compromising on privacy and control.

Network

TNS’s secure network protects voice and data communications to meet the highest industry standards and your enterprise’s security policies.

 

SIP Trunking

TNS makes it easy for businesses to convert legacy systems to deliver voice, data and more over the Internet via SIP trunking.

 

Bring Your Own Broadband

Avoid contract termination fees with TNS Business Bring Your Own Broadband, providing cutting edge telecom features and functionality through your current Internet connection—all in the cloud.

 

Cloud Services

Virtual Desktop Infrastructure

With TNS Business’ Virtual Desktop Infrastructure, it’s like working from the same screen with the same applications, but on any device – virtually anywhere, anytime.

Infrastructure as a Services

With TNS’s, all of your hardware is virtualized on the cloud with fully-managed support and maintenance.

Cloud Backup

Giving you the ability to manage backups from virtually anywhere and anytime through any web browser, restoring your company’s vital data is made simple.

Hosted Email

TNS Business Email provides you with a trusted email platform in a cost effective way that works for your organization.

Hosted VoIP

Take your communications services with you. Anywhere. Now connecting to the cloud is easier than ever. Just log in from your favorite tablet, smartphone or laptop and enjoy nationwide connectivity.